Rodeway Inn South Miami - Coral Gables at 5959 Southwest 71st Street, South Miami, Florida.

Very rude front desk and poor management!

We booked this hotel through orbitz and have already prepaid for two nights. However, our fight to Miami got canceled due to mechanical issue and we needed to stay in Dallas for one night and arrived to Miami the next day. As soon as we knew our flight got canceled, we called the Rodeway Inn front desk and let them know our situation. We said that we were not able to made it the first night but we were be there for the second night . The front desk promised us to make a note on our reservation, however, the next day we arrived the hotel, the room got canceled for NO REASON by hotel manager. They forced us to pay the new rate for $95/night for the same room(our previous rate through orbitz is $70/night). The entire negotiation is very frustration and the front desk is rude to us. When we ask to speak to the manager, it refuse to talk to us and offer any help. I will never be in this hotel again!